Systems supported were Altair, Sierra and Pioneer Sales Workstation for the entire trade lifecycle. Find out what is the best resume for you in our Ultimate Resume Format Guide. Worked with upper/middle management on hardware and application software enhancements for future business growth. Commanding skills in developing Business Requirements (BRD), functional requirement specifications (FRS), Test planning proved valuable for clients. Translating prioritized initiatives into detailed feature plans to deliver a product that is stable in production and satisfying scalability, reliability, performance, and business goals. Facilitated and participated in new business initiatives, enhancements & updates to existing business lines. Successfully co-led end to end business analysis for large software replacement projects-from vendor selection, requirements gathering, design, implementation and quality control. Compile requirements from department heads then create automated solutions reducing non-value added time spent. Wrote Business Requirements and test cases for IBIS Elimination conversion into the sub ledger. Objective : A result-oriented Senior Business Analyst/Team Lead having experience and extensive knowledge across the project life cycle in Systems Development Life Cycle (SDLC) including Waterfall, Lean, Joint Application Development and an emphasis on Agile in the fields of Insurance, Banking, Healthcare, and Financial. Detailed requirements created with MS Word. Ensured alignment of all business units and processes with GAAP. Participated in vendor identification and selection, including assessing and comparing various vendor solutions. Trained and mentored other business analysts. Consulted, engaged and collaborated with stakeholders from both the business side(CMS) as well as other SDLC contractors, Computer Science And Early Childhood Development, Collected requirements to add credit card servicing functionality to existing Phone Bank operations team. Identified ongoing issues and gaps within project plans, in order to eliminate implementation issues. Conducted business process mapping and analysis, Lead the mapping of over 27k line of business measures to enterprise service, Lead an analysis and data class mapping for over 6k healthcare quality measures, Elicited and documented user stories for a set of web-based services used to manage, Elicited and documented user stories for a customized change management process for Serena Business Center, intended to accommodate the needs of 5 lines of business, Served as Senior Business Analyst for [company name], complete rewrite of Navy Maintenance Database application, through the entire software lifecycle - Requirements documentation, Design documentation, Development, Quality Assurance Testing, SQL queries, Implementation, and Verification in Production, Served as key Business Analyst, captured business owner requirements, created system design documents, wire frames, and use cases, Documentation creation and revision of system design documents and peer review, Created, maintained, presented and communicated daily and weekly status updates to Project Management Team, Projects managed in SharePoint and Microsoft Project 2007, Projects developed in PHP, SharePoint and .Net, Collected requirements and performed project management duties for numerous enhancements to sales and service banker platforms, Performed research to seek out possible future revenue streams for the Phone Bank through the incorporation of enhanced automated cross-selling functionality, Collected requirements for projects to enrich the Phone Bank's ATM and Check Card servicing abilities. Developed and implemented an interim solution that increased both functionality and usability of existing financial model. Performed research and analysis for project planning of future investments of clients. Worked with the technical development team to ensure that requirements are effectively implemented. Singled out for maintaining 100% compliance with tracking, reporting and expense auditing obligations (against an average engagement compliance of 65-70%). Thorough knowledge of implementing RUP in all four phases of a project. Good knowledge of Business Analysis methodologies and Iterative Software Development Lifecycle using RUP. Developed white-paper to analyze the As-Is (current) application environment and worked with client to model the To-Be (future) system. Organized and lead requirements gathering workshop series, tracked and resolved issues. Managed and organized software conversions, as well as enhancements and new deployments. Managed Engineering workloads and project assignments in the absence of a local Operations Manager. Coordinated work plan between the Project Manager and Client with MS Project, implemented and managed migration process & developer fixes, retested fixes, scheduled and tracked progress for team members of the project through completion. Rates/Forms rating, troubleshooting & testing in all platforms: DOS, Windows, Internet, .NET, NGA & Policy Web-Based. Worked for the Confidential with the main focus on business process analysis and transformation of the Smart Grid technology related to Advanced Metering Infrastructure (AMI), Residential Demand Response (RDR), (Load Management System) LMS and NAN - Telecom to meet the company’s objectives. Maintained a close and strong working relationship with Teammates, Developers, Testers and Management staff by conducted regular one-to-one sessions and group meetings. Lead the IBIS Elimination project which was implemented from front to back for Futures and Options. Managed more than $20 million per year spend accomplishing a 5% reduction year over year. Interviewed SMEs and stakeholders to get a better understanding of client business processes and gather business requirements. Obtained business requirements in the form of user stories from users and stakeholders using JAD sessions, brainstorming sessions, focus groups and personal interviews to get a better understanding of the client's business process. Oversaw maintenance projects on the Periphonics platform. Worked with cross functional groups to gather business requirements and identify "as-is" and "to-be" processes to develop a functional specification and translate requirements to develop a technical specification. A key change agent and proficient in POS Systems, Salesforce, Sharepoint and SQL. Achievements: Assisted in the transition from Periphonics Interactive Voice Response (IVR) system to an internal IVR system, 2 Way-Connect. Responsible for the document creation and maintenance for project scope specifications (management approval, programmer specifications, user utilization and training, etc. Worked with technical teams to determine and justify a solution approach that maximizes customer value through improvements to workflow, production, efficiency and/or effectiveness. Other accomplishments included: Worked collaboratively with Business Process Owners, Development, Business Architecture and Data Migration teams, and Operations management and staff to analyze and document business requirements, document and communicate functional specifications, and deliver screen prototypes, report prototypes, and working business functionality for an enterprise-wide consolidation of three legacy systems. Skills : Team Building/leadership, Process Documentation, Strong Analytical, Project Management, Technical/Business Analysis, Product/Pricing Updates, Inventory Reporting, Technical Support. Senior Analysts are responsible for high profile projects in a company and complete duties such as liaising with stakeholders, defining configuration specifications, handling quality assurance, integrating new business features, making recommendations to the production team, finding ways to solve issues, and making sure better value is delivered to customers.

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